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Cancellation & Refund Policy

1. Introduction

At TecheBrain, we strive to provide the best learning experience for our students. We understand that circumstances may arise that require you to cancel your enrollment in a course. This Cancellation & Refund Policy outlines the terms and conditions under which refunds will be provided.

2. Course Cancellation by TecheBrain

  Cancellation Due to Low Enrollment: TecheBrain reserves the right to cancel any course due to insufficient enrollment. In such cases, you will be notified at least 48 hours before the course start date, and a full refund will be issued.

  Cancellation for Other Reasons: If a course is canceled due to unforeseen circumstances beyond our control (e.g., natural disasters, instructor illness), we will offer a full refund or the option to enroll in a future course.

3. Cancellation by Student

Before Course Start Date:

  Full Refund: You may cancel your enrollment up to 7 days before the course start date to receive a full refund.

  Partial Refund: Cancellations made between 7 days and 24 hours before the course start date will receive a 50% refund.

  No Refund: No refunds will be provided for cancellations made less than 24 hours before the course start date.

After Course Start Date:

  Pro-Rated Refund: If you need to cancel your enrollment after the course has started, you may be eligible for a pro-rated refund based on the number of classes attended, provided you notify us within the first week of the course.

  No Refund: No refunds will be issued for cancellations made after the first week of the course.

4. Refund Process

  Refund Requests: To request a refund, please contact our support team at info@techebrain.com with your name, course details, and reason for cancellation.

  Processing Time: Refunds will be processed within 10 business days of receiving the request. The refund will be issued to the original payment method.

  Non-Refundable Fees: Any third-party processing fees or material costs are non-refundable.

5. Rescheduling

  Course Rescheduling: If you are unable to attend a course you have enrolled in, you may request to reschedule to a future course. Rescheduling requests must be made at least 24 hours before the course start date.

  Approval: Rescheduling is subject to course availability and approval by TecheBrain. No additional fees will be charged for approved rescheduling requests.

6. Contact Information

For any questions or concerns regarding our Cancellation & Refund Policy, please contact us at:

Email: info@techebrain.com

Phone: +91 8712233373

Address: 1st Floor, Survey No 34, Lorven Tiara, above Skoda Showroom, Laxmi Cyber City, Whitefields, Kothaguda, Hyderabad, Telangana 500084