At TecheBrain, we strive to provide the best learning experience for our students. We understand that circumstances may arise that require you to cancel your enrollment in a course. This Cancellation & Refund Policy outlines the terms and conditions under which refunds will be provided.
• Cancellation Due to Low Enrollment: TecheBrain reserves the right to cancel any course due to insufficient enrollment. In such cases, you will be notified at least 48 hours before the course start date, and a full refund will be issued.
• Cancellation for Other Reasons: If a course is canceled due to unforeseen circumstances beyond our control (e.g., natural disasters, instructor illness), we will offer a full refund or the option to enroll in a future course.
• Full Refund: You may cancel your enrollment up to 7 days before the course start date to receive a full refund.
• Partial Refund: Cancellations made between 7 days and 24 hours before the course start date will receive a 50% refund.
• No Refund: No refunds will be provided for cancellations made less than 24 hours before the course start date.
• Pro-Rated Refund: If you need to cancel your enrollment after the course has started, you may be eligible for a pro-rated refund based on the number of classes attended, provided you notify us within the first week of the course.
• No Refund: No refunds will be issued for cancellations made after the first week of the course.
• Refund Requests: To request a refund, please contact our support team at info@techebrain.com with your name, course details, and reason for cancellation.
• Processing Time: Refunds will be processed within 10 business days of receiving the request. The refund will be issued to the original payment method.
• Non-Refundable Fees: Any third-party processing fees or material costs are non-refundable.
• Course Rescheduling: If you are unable to attend a course you have enrolled in, you may request to reschedule to a future course. Rescheduling requests must be made at least 24 hours before the course start date.
• Approval: Rescheduling is subject to course availability and approval by TecheBrain. No additional fees will be charged for approved rescheduling requests.
For any questions or concerns regarding our Cancellation & Refund Policy, please contact us at:
Email: info@techebrain.com
Phone: +91 8712233373
Address: 1st Floor, Survey No 34, Lorven Tiara, above Skoda Showroom, Laxmi Cyber City, Whitefields, Kothaguda, Hyderabad, Telangana 500084